Privacy Policy

This notice discloses the following about the users of www.torrechardon.com, www.parquelasamericaspr.com, and www.torredeplaza.com, including prospective tenants and other business users who request information about commercial office space listings and tours on these Websites.

What information is collected from you, and how it is used. The security procedures are in place to protect your information from misuse, and you can request the deletion of your data.

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Effective Date (March 1, 2026)

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this Website and from your interactions with www.torrechardon.com, www.parquelasamericaspr.com, and www.torredeplaza.com. We will not sell or rent this information to anyone.

This is the type of information we collect from you:

Contact Information: If you contact us or submit a leasing inquiry voluntarily, we may collect your name, company/organization name, telephone number, and/or email address.

Leasing Inquiry Information: Information you provide about your office space needs (for example, desired location/building, suite size, move-in timeframe, term preferences, budget/rent range, intended use, and any message or documents you submit).

Tour and Visit Coordination Information: Information needed to schedule and manage tours or site visits (for example, preferred dates/times and, where required for building access or security, visitor names or other access verification information).

Information About Your Interactions with the Website: Information about how you use this Website, including pages visited and other usage data, which may be collected through cookies and similar technologies as described in the Cookie Policy below.

Leasing Application / Guarantor Information (If Applicable): If you proceed with a leasing application, or if individual guarantor information is requested, we (or our service providers) may collect additional information as necessary to evaluate the application and, where permitted and with required authorizations, to verify identity and/or obtain consumer reports or other screening information.

We use the information we collect to:

• Respond to your inquiries and provide information about office space availability, pricing, and other leasing-related details.
• Schedule, coordinate, and manage tours or site visits, and communicate with you about those visits.
• Communicate with you by email, telephone, and/or text message regarding your inquiry and leasing opportunities, as permitted by law and subject to your choices and applicable opt-out rights.
• Operate, maintain, secure, and improve this Website (including analytics, troubleshooting, and fraud prevention).
• Comply with applicable legal obligations and protect our rights and the safety of our visitors, tenants, personnel, and property.

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How we collect Personal Information

We only have access to/collect personal information that you voluntarily give us via email, direct contact, or through your interactions with www.torrechardon.com, www.parquelasamericaspr.com, and www.torredeplaza.com (for example, when you submit an inquiry form or request a tour).

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Cookie Policy

The law states that we can store cookies on the device used to access www.torrechardon.com, www.parquelasamericaspr.com, and www.torredeplaza.com if they are strictly necessary for the operation of this Website. For all other types of cookies, we need your permission. We use “cookies” on this Website. A cookie is a piece of data stored on a Website visitor’s hard drive to help us improve your access to our Website and identify repeat visitors to our Website. For instance, when we use a cookie to identify you, you are saving time while on our Website. Cookies can also enable us to track and target our users' interests to enhance their experience on our Website and analyze our traffic.

We use cookies to personalize contents and ads, to provide social media features and to analyze our traffic. We also use cookies to understand how you use functionality available on this website like search. We also share information about your use of our Website with our social media, advertising and analytics contractors who may combine it with other information that you have provided to them or that they’ve collected from your use of their of theirs services for the aforementioned purposes.

You can at any time change or withdraw your consent from the Cookie Declaration on our Website. Learn more about your options in the “What are my rights?" section.

Do third parties see and/or have access to information obtained by this Website?

We may disclose User Provided and Automatically Collected Information:

• as required by law, such as to comply with a subpoena, or similar legal process when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
• with our trusted service providers who work on our behalf (for example, Website hosting, analytics, tour scheduling tools, and IT/security vendors), who do not have an independent use of the information we disclose to them, and who have agreed to adhere to the rules set forth in this policy.
• as reasonably necessary to coordinate tours or access procedures (for example, with building management, security personnel, or property management staff involved in scheduling or hosting a visit).
• If we were involved in a merger, acquisition, or sale of all or a portion of our assets, you will be notified via email and/or a prominent notice on our Website of any change in ownership or use of this information, as well as any choices you may have regarding this information.

What are your rights?

You can ask us to delete your information at any time. We will delete such information within 30 days of receiving your request, subject to any legal obligations to retain certain records.

You can at any time change or withdraw your consent from the Cookie Declaration on our Website.

If you receive marketing emails from us (if any), you can opt out at any time by using the unsubscribe mechanism included in such emails or by contacting us.

You can submit your request by contacting us.

Please state your consent ID and date when you contact us regarding your consent.

Data Retention Policy, Managing Your Information

We will retain Automatically Collected information for up to 24 months after the moment you provided it to us. We will retain User Provided information (including leasing inquiries and tour requests) for as long as reasonably necessary to respond to your inquiry, manage the leasing process, maintain business records, and comply with applicable law. If you would like us to delete the data you have provided, please contact us at www.torrechardon.com, www.parquelasamericaspr.com, or www.torredeplaza.com and we will respond in a reasonable time.

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Children’s Online Privacy Protection Act

We do not solicit data from or market to children under 13. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should Contact Us. We will delete such information from our files within a reasonable time.

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CAN-SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out penalties for violations.

In compliance with the CAN-SPAM Act, we agree to the following:

• Not to use false or misleading subjects or email addresses.
• Identify the message as an advertisement in some reasonable way, if that is the case.
• Include the physical address of our business or Website headquarters.
• Monitor third-party email marketing services for compliance if one is used.
• Honor opt-out/unsubscribe requests quickly.
• Allow users to unsubscribe by using the link at the bottom of each email.

‍

Telephone and Text Message Communications

If you provide your telephone number to us (for example, in a leasing inquiry or tour request), we may contact you by telephone and/or text message regarding your inquiry, tour scheduling, and leasing opportunities, as permitted by law. You may opt out of marketing text messages at any time by replying “STOP” (if applicable) or by contacting us using the information in the Contact Us section below.

‍

General Data Protection Regulation

The General Data Protection Regulation (GDPR) was enacted in the European Union (EU) on May 25, 2018, aimed at protecting EU citizens’ personal information. Article 3 of the GDPR, which defines the law’s territorial scope, states that it also applies to companies outside the EU that serve or track data of EU residents. In our case, we may be tracking the data of visitors and registered users in our Website, regardless of their country of origin.

‍

In compliance with the GDPR we have:

• Been transparent about the data we collect from you, how we use it and store it.
• Established the purpose for which we use your data and its limitations.
• Agreed to collect the minimum data necessary for the purposes stated herein.
• Informed you of your privacy rights, how to exercise them and how to get in touch with us to exercise such rights.

‍

Security

We are concerned about safeguarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain. For example, we limit access to this information to authorized employees and service providers who need to know that information to operate, develop, improve, or secure our Website and leasing operations. Please be aware that, although we provide reasonable security of the information we process and maintain, no security system can prevent all potential security breaches.

‍

Storage

We only store information as specified in this User Information and Data Retention Policy. We do not store more information than is needed for our purposes. Every 24 months, we purge information that does not serve the purposes as specified in this policy, subject to any legal or contractual obligations that require longer retention.

‍

Changes

This policy may be updated from time to time for any reason. We will notify you of any changes to our User Information and Data Retention Policy by posting the new policy here and by emailing you, if you have provided us with your email address as stated above. You are advised to consult this User Information and Data Retention Policy regularly for any changes, as continued use is deemed approval of all changes.

‍

Your Consent

By using this Website, you are consenting to our processing of your information as set forth in this User Information and Data Retention Policy, as it may be amended by us from time to time. “Processing” means using cookies on a computer/handheld device or using or touching information in any way, including, but not limited to, collecting, storing, deleting, using, combining, and disclosing information, all activities which will take place in the United States. If you reside outside the United States your information will be transferred, processed, and stored under United States privacy standards unless otherwise specified by applicable law.

‍

Contact Us

If you have any questions regarding your information and data while using this Website, have questions about our practices or would like to exercise your privacy rights, please contact us by any of the following:

Mail us a letter: Box 364249, San Juan, PR 00936-4249

Call us: (787) 474-7474

Email us: privacidad@empresasfonalledas.com

Do third parties see and/or have access to information obtained by this Website?

We may disclose User Provided and Automatically Collected Information:

• as required by law, such as to comply with a subpoena, or similar legal process when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
• with our trusted service providers who work on our behalf (for example, Website hosting, analytics, tour scheduling tools, and IT/security vendors), who do not have an independent use of the information we disclose to them, and who have agreed to adhere to the rules set forth in this policy.
• as reasonably necessary to coordinate tours or access procedures (for example, with building management, security personnel, or property management staff involved in scheduling or hosting a visit).
• If we were involved in a merger, acquisition, or sale of all or a portion of our assets, you will be notified via email and/or a prominent notice on our Website of any change in ownership or use of this information, as well as any choices you may have regarding this information.

‍

What are your rights?

You can ask us to delete your information at any time. We will delete such information within 30 days of receiving your request, subject to any legal obligations to retain certain records.

You can at any time change or withdraw your consent from the Cookie Declaration on our Website.

If you receive marketing emails from us (if any), you can opt out at any time by using the unsubscribe mechanism included in such emails or by contacting us.

Data Retention Policy, Managing Your Information

We will retain Automatically Collected information for up to 24 months after the moment you provided it to us. We will retain User Provided information (including leasing inquiries and tour requests) for as long as reasonably necessary to respond to your inquiry, manage the leasing process, maintain business records, and comply with applicable law. If you would like us to delete the data you have provided, please contact us at www.torrechardon.com, www.parquelasamericaspr.com, or www.torredeplaza.com and we will respond in a reasonable time.

‍

Children’s Online Privacy Protection Act

We do not solicit data from or market to children under 13. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should Contact Us. We will delete such information from our files within a reasonable time.

‍

CAN-SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out penalties for violations.

In compliance with the CAN-SPAM Act, we agree to the following:

• Not to use false or misleading subjects or email addresses.
• Identify the message as an advertisement in some reasonable way, if that is the case.
• Include the physical address of our business or Website headquarters.
• Monitor third-party email marketing services for compliance if one is used.
• Honor opt-out/unsubscribe requests quickly.
• Allow users to unsubscribe by using the link at the bottom of each email.

‍

Telephone and Text Message Communications

If you provide your telephone number to us (for example, in a leasing inquiry or tour request), we may contact you by telephone and/or text message regarding your inquiry, tour scheduling, and leasing opportunities, as permitted by law. You may opt out of marketing text messages at any time by replying “STOP” (if applicable) or by contacting us using the information in the Contact Us section below.

‍

General Data Protection Regulation

The General Data Protection Regulation (GDPR) was enacted in the European Union (EU) on May 25, 2018, aimed at protecting EU citizens’ personal information. Article 3 of the GDPR, which defines the law’s territorial scope, states that it also applies to companies outside the EU that serve or track data of EU residents. In our case, we may be tracking the data of visitors and registered users in our Website, regardless of their country of origin.

‍

In compliance with the GDPR we have:

• Been transparent about the data we collect from you, how we use it and store it.
• Established the purpose for which we use your data and its limitations.
• Agreed to collect the minimum data necessary for the purposes stated herein.
• Informed you of your privacy rights, how to exercise them and how to get in touch with us to exercise such rights.

‍

Security

We are concerned about safeguarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain. For example, we limit access to this information to authorized employees and service providers who need to know that information to operate, develop, improve, or secure our Website and leasing operations. Please be aware that, although we provide reasonable security of the information we process and maintain, no security system can prevent all potential security breaches.

‍

Storage

We only store information as specified in this User Information and Data Retention Policy. We do not store more information than is needed for our purposes. Every 24 months, we purge information that does not serve the purposes as specified in this policy, subject to any legal or contractual obligations that require longer retention.

‍

Changes

This policy may be updated from time to time for any reason. We will notify you of any changes to our User Information and Data Retention Policy by posting the new policy here and by emailing you, if you have provided us with your email address as stated above. You are advised to consult this User Information and Data Retention Policy regularly for any changes, as continued use is deemed approval of all changes.

‍

Your Consent

By using this Website, you are consenting to our processing of your information as set forth in this User Information and Data Retention Policy, as it may be amended by us from time to time. “Processing” means using cookies on a computer/handheld device or using or touching information in any way, including, but not limited to, collecting, storing, deleting, using, combining, and disclosing information, all activities which will take place in the United States. If you reside outside the United States your information will be transferred, processed, and stored under United States privacy standards unless otherwise specified by applicable law.

‍

Contact Us

If you have any questions regarding your information and data while using this Website, have questions about our practices or would like to exercise your privacy rights, please contact us by any of the following:

Mail us a letter: Box 364249, San Juan, PR 00936-4249

Call us: (787) 474-7474

Email us: privacidad@empresasfonalledas.com

Do third parties see and/or have access to information obtained by this Website?

We may disclose User Provided and Automatically Collected Information:

• as required by law, such as to comply with a subpoena, or similar legal process when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
• with our trusted service providers who work on our behalf (for example, Website hosting, analytics, tour scheduling tools, and IT/security vendors), who do not have an independent use of the information we disclose to them, and who have agreed to adhere to the rules set forth in this policy.
• as reasonably necessary to coordinate tours or access procedures (for example, with building management, security personnel, or property management staff involved in scheduling or hosting a visit).
• If we were involved in a merger, acquisition, or sale of all or a portion of our assets, you will be notified via email and/or a prominent notice on our Website of any change in ownership or use of this information, as well as any choices you may have regarding this information.

‍

What are your rights?

You can ask us to delete your information at any time. We will delete such information within 30 days of receiving your request, subject to any legal obligations to retain certain records.

You can at any time change or withdraw your consent from the Cookie Declaration on our Website.

If you receive marketing emails from us (if any), you can opt out at any time by using the unsubscribe mechanism included in such emails or by contacting us.

Data Retention Policy, Managing Your Information

We will retain Automatically Collected information for up to 24 months after the moment you provided it to us. We will retain User Provided information (including leasing inquiries and tour requests) for as long as reasonably necessary to respond to your inquiry, manage the leasing process, maintain business records, and comply with applicable law. If you would like us to delete the data you have provided, please contact us at www.torrechardon.com, www.parquelasamericaspr.com, or www.torredeplaza.com and we will respond in a reasonable time.

‍

Children’s Online Privacy Protection Act

We do not solicit data from or market to children under 13. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should Contact Us. We will delete such information from our files within a reasonable time.

‍

CAN-SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out penalties for violations.

In compliance with the CAN-SPAM Act, we agree to the following:

• Not to use false or misleading subjects or email addresses.
• Identify the message as an advertisement in some reasonable way, if that is the case.
• Include the physical address of our business or Website headquarters.
• Monitor third-party email marketing services for compliance if one is used.
• Honor opt-out/unsubscribe requests quickly.
• Allow users to unsubscribe by using the link at the bottom of each email.

‍

Telephone and Text Message Communications

If you provide your telephone number to us (for example, in a leasing inquiry or tour request), we may contact you by telephone and/or text message regarding your inquiry, tour scheduling, and leasing opportunities, as permitted by law. You may opt out of marketing text messages at any time by replying “STOP” (if applicable) or by contacting us using the information in the Contact Us section below.

‍

General Data Protection Regulation

The General Data Protection Regulation (GDPR) was enacted in the European Union (EU) on May 25, 2018, aimed at protecting EU citizens’ personal information. Article 3 of the GDPR, which defines the law’s territorial scope, states that it also applies to companies outside the EU that serve or track data of EU residents. In our case, we may be tracking the data of visitors and registered users in our Website, regardless of their country of origin.

‍

In compliance with the GDPR we have:

• Been transparent about the data we collect from you, how we use it and store it.
• Established the purpose for which we use your data and its limitations.
• Agreed to collect the minimum data necessary for the purposes stated herein.
• Informed you of your privacy rights, how to exercise them and how to get in touch with us to exercise such rights.

‍

Security

We are concerned about safeguarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain. For example, we limit access to this information to authorized employees and service providers who need to know that information to operate, develop, improve, or secure our Website and leasing operations. Please be aware that, although we provide reasonable security of the information we process and maintain, no security system can prevent all potential security breaches.

‍

Storage

We only store information as specified in this User Information and Data Retention Policy. We do not store more information than is needed for our purposes. Every 24 months, we purge information that does not serve the purposes as specified in this policy, subject to any legal or contractual obligations that require longer retention.

‍

Changes

This policy may be updated from time to time for any reason. We will notify you of any changes to our User Information and Data Retention Policy by posting the new policy here and by emailing you, if you have provided us with your email address as stated above. You are advised to consult this User Information and Data Retention Policy regularly for any changes, as continued use is deemed approval of all changes.

‍

Your Consent

By using this Website, you are consenting to our processing of your information as set forth in this User Information and Data Retention Policy, as it may be amended by us from time to time. “Processing” means using cookies on a computer/handheld device or using or touching information in any way, including, but not limited to, collecting, storing, deleting, using, combining, and disclosing information, all activities which will take place in the United States. If you reside outside the United States your information will be transferred, processed, and stored under United States privacy standards unless otherwise specified by applicable law.

‍

Contact Us

If you have any questions regarding your information and data while using this Website, have questions about our practices or would like to exercise your privacy rights, please contact us by any of the following:

Mail us a letter: Box 364249, San Juan, PR 00936-4249

Call us: (787) 474-7474

Email us: privacidad@empresasfonalledas.com